Community Hub
Recent Updates
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REMINDER ABOUT UPDATED TOS - 18/01/26
just a reminder tomorrow (17/01/2026 23:59) is the final day to request a full refund if you no longer agree with the update TOS
more info here:
https://www.mybustimes.cc/site-updates/
old TOS:
https://cdn.mybustimes.cc/mybustimes/Old%20MBT%20TOS%2007-08-2025.pdf
new TOS:
https://www.mybustimes.cc/rules/#terms
if you dont agree with the updated sections 6 to 10 please email support before 23:59 17/01/2026 and you will get a full refund no questions asked -
MyBusTimes Terms of Service Update – Important Notice - 16/01/26
We've recently updated the MyBusTimes Terms of Service, specifically Sections 6-10, to properly document subscriptions, refunds, service availability, feature changes, and account enforcement.
These updates should have been published earlier, and we want to handle this fairly and transparently.
Because of this:
If you no longer agree with the updated Terms of Service, you may request a full refund within 7 days of this announcement, regardless of when your subscription was purchased.
After this 7-day period, the standard refund policy outlined in the Terms of Service will apply.
For full transparency, the previous version of our Terms of Service is available here so you can review what has changed:
https://cdn.mybustimes.cc/mybustimes/Old%20MBT%20TOS%2007-08-2025.pdf
Nothing drastic has changed, this update mainly formalities policies now that payments are involved. As always, we aim to be fair and reasonable, and we’re not here to make things difficult. If you have questions or concerns, please reach out.
TOS: https://www.mybustimes.cc/rules/#terms
Posted: 10/01/2026 -
Maps Data Update (Bonnie) - 12/01/26
the map data is currently updating, as a result, maps are currently unavailable (should only be dead for another 30 mins - so should come back around 22:52 GMT).
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MBT Basic / Pro Trial Bug Notice - 05/01/26
We’ve identified a bug affecting some users who had MBT Basic and then started a free trial of MBT Pro.
What’s happening:
When the Pro free trial starts, it incorrectly resets the ad-free expiry date
This causes your MBT Basic to expire at the same time as your Pro trial, which should not happen
What to do:
If you had MBT Basic and have since started a Pro free trial, please contact support so we can correct this for you.
You can reach us via:
- Open a ticket (discord or website)
- Email support
Please include:
Your MBT username
The email address on your account
Thanks for your patience, we'll get this sorted for you as quickly as possible. -
Snap to road is back online - 03/01/26
Snap to road should be fully online and back to normal
View all updates